Outsourced PDM Administration
PDM Consulting base service: 10 hrs/month*
Consulting services provided (not all inclusive)**
- Process configuration* **
- Datacard metadata optimization
- Metadata upgrades, watermarks, automated drawing BOM updates, linked property review
- Workflow optimization and refinement
- User and Group analysis per industry best practices
- Automated PDF Task creation
- Automation implementation (add-in subscriptions sold separately)
- SQL Performance monitoring
- Dedicated support email inbox
- Training via Web meeting (recordings provided for future reference)
- One upgrade per year (valued at $2,400) provided FREE of charge to customer***
NOTES:
*Consulting Services delivered based on priorities and schedule mutually agreed to by customer and EQUIVAQ
**ALL Consulting services shown will not be delivered within any one month window due to time constraints and magnitude of work
***Customer must have completed the following requirements of monthly support at one of the following service levels to qualify:
***Annual upgrade:
- Upgrading the SOLIDWORKS PDM Archive and Database servers and SOLIDNETWORK License Manager to latest version
- Upgrading at least one client but not to exceed 20 clients. Additional client upgrades to be billed at $150 per hour
- Client upgrades will be performed by the administrative image options editor where possible
- Upgrades do not include moving server components from one server to another, upgrading SQL Server, upgrading Windows Server
***Annual upgrade: Customer will be provided server requirements to ensure compliance before upgrading
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